Welcome to KSC Electrical (Pvt). Ltd. By accessing our website www.kscelectrical.com and purchasing our products, you agree to the following terms and conditions. Please read them carefully.
General
These terms apply to all visitors, users, and customers of our website.
By using our services, you confirm that you are at least 18 years of age or have parental/guardian consent.
Product Information
We make every effort to ensure product descriptions, images, and specifications are accurate. However, minor variations may occur.
Prices and availability are subject to change without prior notice.
Orders & Payments
All orders are subject to acceptance and availability.
We accept Cash on Delivery (COD), Bank Transfer, and Online Payments.
Once an order is confirmed, you will receive an order confirmation via email or SMS.
Shipping & Delivery
Delivery timelines vary by location: 3–5 business days in major cities and 5–7 business days in other areas.
Free shipping is offered on selected appliances. Additional charges may apply for certain products or remote areas.
Customers must provide accurate shipping details to avoid delays.
Returns & Exchanges
Products can be returned or exchanged within 7 days of delivery if unused, undamaged, and in original packaging.
Certain items (e.g., customized orders, damaged products due to misuse) are non-returnable.
Refunds will be processed within 7–10 business days after inspection.
Warranties
Selected products come with a manufacturer’s warranty (e.g., 5 years for instant cum storage water heaters).
Warranty claims require proof of purchase and adherence to usage guidelines.
Limitation of Liability
KSC Electrical (Pvt). Ltd. is not liable for damages caused by misuse, unauthorized repairs, or incorrect installation.
We are not responsible for delays or losses caused by courier services or unforeseen circumstances.
Intellectual Property
All content on this website, including text, images, and logos, is the property of KSC Electrical (Pvt). Ltd. and may not be copied or reproduced without permission.
Privacy Policy
Your personal data is protected under our Privacy Policy. By using our services, you agree to the collection and use of your information as outlined.
Contact Us
For any questions or concerns about these Terms & Conditions, please contact us: